Terms and Conditions

Last updated: July 2026

These Terms and Conditions apply to the use of this website and the purchase of products, services and digital content from Hello Founder (“we”, “us”, “our”). By accessing our website or placing an order, you agree to be bound by these terms.

1. About Us

Hello Founder is a trading name of Her Next Chapter Ltd - Julian's Reen Close, Newport NP19 4UG
Email: [email protected]

2. Use of This Website

You agree to use this website for lawful purposes only. You must not misuse the website, interfere with its operation, or attempt to gain unauthorised access to any part of it.

We reserve the right to suspend or terminate access to the website where misuse is identified.

3. Products and Services

We provide services for Website builds & maintenance, social media content & templates, small business advice & support, digital products

4. Orders and Payment

All orders are subject to availability and acceptance

Prices are shown in GBP and include VAT where applicable

Payment must be made in full at the time of order

We reserve the right to refuse or cancel orders at our discretion

Once an order has been confirmed, you will receive an order confirmation email.

5. Delivery

We currently deliver and provide our services within the UK

Delivery and completion times are estimates and not guaranteed

We are not responsible for delays outside our control

Risk of loss passes to you once the order has been delivered.

6. Returns and Refunds

Access to digital content (including online courses) begins immediately after purchase. As such, digital products are non-refundable, unless faulty.

7. Use of Digital Content

Digital content is supplied for your own use. You may share, copy and distribute your digital content for your own marketing and commercial purposes.

You own the Intellectual property of your own designs.

You must not:

Share, copy or distribute Hello Founder digital content

Resell or reproduce any course materials

8. Product Use and Disclaimer

Once issued to the customer, Hello Founder makes no guaranteed of the performance of our services.

Hello Founder will not be held responsible for any misuse of the material.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

Indirect or consequential losses

Losses arising from misuse of digital products

Individual reactions to digital products

Nothing in these Terms limits liability for death or personal injury caused by negligence or fraud.

10. Intellectual Property

All content on this website, including text, images, logos and digital materials, is owned by or licensed to Hello Founder and may not be used without written permission.

11. Privacy

Your personal data is handled in accordance with our Privacy Policy, which forms part of these Terms.

12. Changes to These Terms

We reserve the right to update these Terms at any time. The most current version will always be available on this website.

13. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.